Tiger Bet Privacy Policy – Our Commitment to Protecting Your Information

Tiger Bet only collects the information necessary to operate its services, maintain security, and meet legal obligations. Data is collected in two ways: what you provide directly, and what is gathered automatically while you use the service.

Information you provide directly:

Automatically collected data:

• IP address and approximate location (country/city level)
• Device type, operating system, and browser version
• Which pages you visited on Tiger Bet and how long you spent on them
• Betting History & Transaction Records
• Login times and failed login attempts (for security purposes)
• Cookie and web beacon data (see the cookies section for details)

Tiger Bet uses your information for specific purposes only. Each use case is clearly outlined below.

• Account Management: To create, verify, and secure your account — including managing logins, password changes, and identity confirmation.
• Providing Betting Services: Tiger Bet uses your information to accept bets, determine outcomes, and process winnings.
• Payment processing: To securely process deposits and withdrawals and to prevent fraud.
• Customer Support: To resolve your questions or complaints and to maintain a record of previous communications.
• Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and the terms of our Curacao license.
• Platform Improvement: To understand which features are most used and where issues arise, so we can continually improve the Tiger Bet experience.
• Promotional Communications: To inform you about relevant bonuses and offers. This is only with your consent and can be opted out of at any time.
• Responsible Gaming: To detect unusual betting patterns and alert you in a timely manner.

Tiger Bet shares your information with specific parties only under defined circumstances. Your data is never sold to third parties for commercial purposes.

• Payment Provider: Only the minimum necessary information is shared to process transactions via bKash, Nagad, Rocket, and bank transfers. These providers operate under their own privacy policies.
• Identity Verification (KYC) Services: As part of legal obligations, identity verification may be carried out through a third-party KYC provider.
• Licensing Authority: The Curacao eGaming authority may request data as part of its regulatory oversight — this is a legal obligation.
• Law Enforcement Agencies: We are obligated to provide information when required by a valid court order or government directive.
• Technology partners: Hosting and analytics providers used to operate the platform – all bound by strict confidentiality agreements.

Whenever Tiger Bet shares data with third parties, a data protection agreement is in place. Third parties are not permitted to use that information beyond its defined purpose.

Cookies are used on the Tiger Bet website and app. These are small text files stored on your device that help us improve the quality of our service.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Tiger Bet features.

Tiger Bet does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal requirements.

• Active Account: All data is retained for as long as your account remains active, as it is necessary for operating the service.
• Financial Transaction Records: Due to AML and licensing regulations, transaction data is retained even after account closure 5 years must be retained for up to
• KYC Documents: Identity verification documents as required by law 5 years is retained.
• Support Conversations: Customer service records 3 years may be retained for up to
• Marketing Information: If you opt out, your details will be removed from our marketing list.
• Account Closure: If you close your account yourself, any data beyond what is legally required to be retained will be deleted within a reasonable timeframe.

To request deletion of your data, email support@tigerbet.site. Tiger Bet will respond within 30 business days.

Tiger Bet takes your data rights seriously. You have the following rights.

To exercise any of these rights, email us at support@tigerbet.site. Tiger Bet will typically respond within 15 business days. Due to legal obligations, some requests may be fulfilled only partially or not at all — in such cases, we will explain why.

Tiger Bet uses multiple layers of security to protect your data — and this is something we take seriously in practice, not just on paper.

• SSL 256-bit Encryption: All data transmitted from your device to Tiger Bet's servers via the website and app is encrypted and cannot be intercepted by any third party.
• Two-Factor Authentication (2FA): Enabling two-factor authentication (2FA) on your account means that even if someone knows your password, they still cannot log in.
• Secure Payment Processing: Card or bank details are not stored on Tiger Bet's servers – they are processed exclusively through PCI DSS certified payment gateways.
• Firewall & Cyber Security: Tiger Bet's servers and networks are continuously protected against cyber threats. Unusual activity is automatically detected and blocked.
• Staff Training: Tiger Bet staff receive regular data protection training. Only authorized personnel may access user information, and only for specific work purposes.
• Security Audits: Regular penetration testing and security audits are carried out. Any vulnerabilities found are resolved promptly.
• Data Breach Procedure: In the event of a data breach, Tiger Bet will notify the relevant authorities and affected users in a timely manner, as required by law.

Tiger Bet may update this Privacy Policy from time to time. This may be necessary due to changes in technology, updates to laws, or expansion of services.

• For significant changes, Tiger Bet will notify you in advance via your registered email or an in-app notification.
• For minor edits, only the date on this page will be updated.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, requests, or complaints, please contact Tiger Bet's privacy team: